PPG Architectural Coatings

Privacy Policy

Effective Date: 5/13/2014

This Privacy Policy covers the following affiliated companies and brands in the PPG Architectural Coatings family: PPG Architectural Finishes, Inc., PPG Architectural Coatings LLC, PPG Architectural Coatings Canada, Inc., PPG Architectural Coatings (Puerto Rico) Inc., PPG Pittsburgh Paints®, PPG Porter Paints®, Pittsburgh Paints & Stains®, Olympic® Paints & Stains, The Voice of Color®, Glidden®, Glidden Professional®, Flood®, Sico®, CIL®, Liquid Nails®, Dulux®*, Devoe®* architectural and light duty coatings, and Sikkens®* architectural wood products. These entities and brands are collectively referred to as “PPG,” “We,” “Us,” and “Our” throughout this policy. This privacy policy applies to the collection and use of information by PPG on the www.ppgac.com, www.ppgpro.com, www.olympic.com, www.voiceofcolor.com, www.ppgporterpaints.com, www.ppgpittsburghpaints.com, www.menards.pittsburghpaints.com, www.glidden.com, www.gliddenprofessional.com, www.flood.com, www.sico.ca, www.cil.ca, www.liquidnails.com, www.dulux.ca, www.1754paint.com, www.perfectwoodstains.com, www.Disney.glidden.com, and www.gliddenPR.com websites (“Web sites”), but does not apply to information which you may send to us by other means.

At PPG, We are committed to protecting the privacy of the users of our site. We take reasonable steps to protect data against unauthorized access.

Information You Provide

If you decide to voluntarily provide Us with your email address, We will use that email address to send you rebates, promotional material, and product updates. If you place an order through the PPG Online Store, We will collect your name, address, email address, telephone number, and, if required to make a purchase, financial account information. We will use this information for the sole purpose of fulfilling your online order.

Information Collected by PPG Web Sites

We may use third party service providers to analyze how users move around our Web sites to provide you with a more streamlined web experience, and provide you with relevant data. These third party service providers may collect and aggregate tracking information such as the browser and/or internet service provider you use, which pages and advertisements you view, demographic data, hardware/software type, and date/time. This information does not identify you personally and is not combined with any personal information you may provide, such as your email address.

Cookies and Related Technologies

This site may use “cookies,” which are small pieces of information that a web site stores on a visitor’s web browser to remind the site about the visitor the next time he/she visits the site. Cookies generally hold information, including data strings that contain a unique user ID which allow websites, including PPG Web sites, to customize your experiences on the sites and gather information about your navigation of the sites. PPG cookies do not store information that identifies you personally.

PPG uses browser cookies, Flash cookies, web beacons, and social network plug-ins. Certain vendors may place and read cookies on Our Web sites to help Us deliver PPG marketing messages on Our Web sites and web sites you visit after you leave Our Web sites.

You can manage how cookies are used. Most Web browsers can be set to notify you when a browser cookie is being placed on your computer. You can manually delete browser cookies and set most browsers to refuse to accept browser cookies, although doing so may affect your website experience. Flash cookies may be removed by managing your Flash Player settings with Adobe. To delete or “Website Privacy Settings Panel” on the left hand side of the screen and follow the instructions for preventing third-party Flash content from storing data on your computer.

For more information on Our use of cookies and related technologies, including ways to opt-out of certain tracking, please visit our Cookies and Related Technologies page (http://www.ppgac.com/privacy-policy).

Links to Other Sites

While on Our Web sites, you may choose to follow links to other web sites. Be aware that other web sites may collect and use personal data and operate in accordance with their own privacy policies. PPG expressly disclaims responsibility for the privacy policies and customer information practices of third-party internet sites linked to our Web site.

Children

We do not knowingly collect or use information on children under the age of 18 and the Web sites are neither directed at children nor intended for them. If you become aware that a child under the age of 18 has provided Us with personal information, please notify Us immediately.

We reserve the right to make changes to this privacy policy, so check back periodically to stay up to date on Our data collection practices.

We reserve the right to make changes to this privacy policy, so check back periodically to stay up to date on Our data collection practices.

COOKIES AND RELATED TECHNOLOGIES

“Cookies” are small pieces of information that a Web site stores on a visitor’s web browser to remind the site about the visitor the next time he/she visits the site. Cookies generally hold information, including data strings that contain a unique user ID which allow websites, including PPG Web sites, to customize your experiences on the sites and gather information about your navigation of the sites.

Browser Cookies: Browser cookies are used by PPG and its partners for targeted marketing activities and Web site analytics. Browser cookies are placed on Our Web sites by Us as well as third-parties. The information that We collect and share does not contain customer or consumer names, addresses, telephone numbers, or email addresses.

Flash Cookies: PPG uses Flash cookies on certain PPG Web sites for purposes such as map functionality and animations but does not collect personal information.

Web Beacons: PPG uses Web Beacons to help manage online advertising and site traffic analysis. These image files are provided by third parties for external ad management, search marketing tracking, affiliate marketing, and etrade.com site analytics.  In all such instances, the Web Beacon is programmed to collect your computer’s IP Address and certain other limited information when you are on our Web site. We do not collect your name, e-mail address, or telephone numbers using this technology. For example, with online advertising campaigns, Web Beacons enable third parties to recognize a cookie on your Web browser, which in turn enables us to learn which advertisements bring unique users to Our Web sites from other locations on the Web.

Social Network and other Third Party Plug-ins and Widgets:  PPG Web sites also include social network or other third-party plug-ins and widgets that may provide information to their associated social networks or third-parties about the Web sites you visit, even if you do not click on or otherwise interact with the plug-in or widget and regardless of whether you have an account or other relationship with these social networks and third-parties. Information is transmitted from your browser and may include an identifier assigned by the social network or third party, information about your browser type, operating system, device type, IP address and the URL of the web page where the plug-in or widget appears. If you use social network tools or visit social networking sites, you should read their privacy disclosures, to learn what information they collect, use, and share.

Opt-Out of Cookies

You have choices about whether certain information collected on websites, including PPG’s, is used to customize advertising based on predictions generated from your visits over time and across different websites.

Please keep in mind that refusing cookies may affect your experience on Our Web sites.

Browser Cookies: For these cookies, you may delete or prevent placement of cookies by following the instructions contained in the Help section of your browser, or you may visit the Network Advertising Initiative at http://www.networkadvertising.org/managing/opt_out.asp and opt out of the behavioral advertising delivered by the NAI’s member companies.

Flash Cookies: To delete or prevent placement of Flash cookies, you will need to visit the Adobe Flash Player Help site at www.adobe.com/go/settingsmanager, click on the hyperlink for “Website Privacy Settings panel” on the left hand side of the screen and follow the instructions for preventing third-party Flash content from storing data on your computer.

Web Beacons: Because Web Beacons or clear gifs are included within the recipe for a web page (just the same as any other content request), you cannot opt out or refuse them. However, where they are used in conjunction with cookies they can be rendered ineffective by either opting out of cookies or by changing the cookie settings in your browser. In other instances, such as in the case of emails, clear gifs are not used in conjunction with cookies and if you are unhappy with the use of clear gifs in such manner, then you should not use the Web site or register to receive emails.

PPG TERMS OF USE

LAST MODIFIED:  5/6/2014

This Terms of Use Agreement (“Agreement”) explains your rights and obligations in using this website and/or mobile application (such website and/or mobile application, and all activities thereon, constituting the “Services”).  Please read this Agreement carefully.  By continuing to use the Services, you are agreeing to these Terms of Use. 

These Terms of Use include important agreements about your rights and the rights of the following affiliated companies and brands within the PPG Architectural Coatings family: PPG Architectural Finishes, Inc., PPG Architectural Coatings Canada, Inc., PPG Architectural Coatings (Puerto Rico) Inc., PPG Pittsburgh Paints®, PPG Porter Paints®, Pittsburgh Paints & Stains™, Olympic® Paints & Stains, The Voice of Color®, Glidden®, Flood®, Sico®, CIL®, Liquid Nails®, Dulux®*, Devoe®* architectural and light duty coatings, and Sikkens®* architectural wood products (collectively “PPG”), including a binding agreement about how to resolve any disputes between us. See About How We Will Resolve Disputes Between Us below.

These Terms of Use will also govern any dispute between us in connection with the PPG Privacy Policy.

I. ABOUT AVAILABILITY OF THE SERVICES

SOLE CONSIDERATION.  You agree that our sole offer to you in connection with the Services is to provide them as-are, or as modified by us in our sole discretion, until such time as we should choose to discontinue the Services or any component of the Services.

SERVICES PROVIDED AS-ARE.  You agree to use the Services as-are.  UNLESS THE DISCLAIMER OF SUCH WARRANTIES IS PROHIBITED BY APPLICABLE LAW, YOU EXPRESSLY AGREE THAT ACCESS TO THE SERVICE BY ANY MEANS IS AT YOUR SOLE RISK, AND THE SERVICES ARE PROVIDED “AS ARE” AND “AS AVAILABLE,” AND WE DO NOT MAKE ANY WARRANTIES WHATSOEVER WITH RESPECT TO THE SERVICES, INCLUDING WITHOUT LIMITATION, WARRANTIES, EITHER EXPRESS OR IMPLIED, SUCH AS THE WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OR THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR FREE OR PROVIDE ADEQUATE, COMPLETE OR TIMELY INFORMATION OR DATA.

SERVICES MAY INCLUDE INTERACTIVE ACCOUNTS.  In using the Services, you may be provided with the opportunity to upload information, data, or content specific to you (“Account Information” in an “Account”).  Our provision of any such interactivity is a Service, and governed by these Terms of Use. 

SERVICES SUBJECT TO CHANGE.  You agree that we may change or discontinue the Services in our sole discretion and without prior notice.  You agree that you will not rely on the continued availability of the Services in taking any action, refraining from any action, or entering into any commitment.  For example, and without limitation, you agree not to undertake any contract for professional services premised on the continuing availability of these Services. 

CONTENT NOT RETAINED FOREVER.  You agree that any Account you may create via these Services may be terminated, and/or some or all of the associated Account Information deleted, following a period of inactivity.  Such deletion may be done without prior notice.

IF IMPORTANT, KEEP A COPY.  You agree that any Account Information which you upload or provide via the Services may be modified or deleted without prior notice and at PPG’s sole discretion.  Therefore, to the extent any Account Information has importance to you, you agree to maintain an original copy separate from these Services. 

II. ABOUT YOUR ELIGIBILITY FOR THE SERVICES

YOUR AGE.  The Services are not intended for use by individuals 18 years of age and older.  You are not permitted to use the Services, establish an Account, or provide Account Information if you are under 18 years of age.

YOUR LOCATION.  The Services are intended for use in the United States and Canada (excluding Quebec).  The Services are operated by PPG from the United States. PPG makes no representation that the Services are appropriate or available for use in other locations.

III. ABOUT YOUR RESPONSIBILITY FOR THE SERVICES

YOUR LIABILITY.  You are fully responsible for how you use our Services.  You agree to indemnify and hold harmless us and our directors, officers, employees, service providers, vendors, and agents from and against any and all losses, liabilities, claims, damages or expenses (including attorneys’ fees and court costs and expenses) arising from or related to any use of the Services by you or that occurs because of you.

IV. ABOUT INTELLECTUAL PROPERTY

INTELLECTUAL PROPERTY.  You acknowledge and agree that PPG or its third party licensors own the contents of the Services and all copyrights, trademarks and other intellectual property therein, as well as all other right, title and interest in and to such content, and you agree not to challenge, directly or indirectly, PPG's ownership (or that of its licensors) in and to such content.  Nothing contained in the Services or in these Terms of Use should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any name, logo, trademark or service mark displayed in the Services without the written permission of PPG or such third party that may own the trademark displayed via the Services, and you may not use any name, logo, trademark, or service mark available via the Services without prior written approval by PPG.  Except as expressly permitted in these Terms of Use, you may not copy, display, distribute, perform, create derivative works of, or otherwise use the Services or their content.

GRANT OF LICENSE.  You may not post, submit, or transmit any content that violates any applicable law, regulation, or rule. You are solely responsible for any content that you post. We may elect to monitor areas of the Services by electronic or other means, but we are not responsible for screening, policing, editing, or monitoring user-contributed content.

By posting, submitting, or transmitting any content to us via e-mail or to our Services, you hereby grant PPG a perpetual, worldwide, non-exclusive, royalty-free, sublicensable right and license to use, copy, display, perform, create derivative works from, distribute, have distributed, transmit, and sublicense such content in any form in all media now known or hereinafter created anywhere in the world.  This right is fully assignable by PPG without prior notice.

Digital Millennium Copyright Act Notice Policy.  PPG respects the intellectual property rights of others and expects its users to do the same.  PPG may remove content that in its sole discretion appears to infringe the intellectual property rights of others and terminate the website access privileges of those who are repeat infringers of the copyright rights of others.  If you believe that any content infringes your intellectual property rights, please notify PPG’s Copyright Agent and provide the following information: (1) a physical or electronic signature of the person authorized to act on behalf of the owner of the intellectual property right; (2) an identification of the intellectual property claimed to have been infringed or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site; (3) a detailed description of the material that you claim is infringing (with an identification of the URL or other specific location on the specific website) so that we may locate it; (4) your address, telephone number, and e-mail address; (5) a statement by you that you have a good faith belief that the allegedly infringing use is not authorized by the intellectual property rights owner, its agent, or the law; and (6) a statement by you that the above information is accurate and, under penalty of perjury, that you are authorized to act on behalf of the owner of the intellectual property rights involved.

PPG’s Copyright Agent is Ladas & Parry LLP and can be reached at the following contact information for a notice of copyright infringement:

Address: 1040 Ave. of the Americas, New York, NY, 10018
Telephone: 212-708-1800
Fax: 212-246-8959
E-mail: ppgtrademarks@ladas.com

VI. ABOUT HOW WE WILL RESOLVE DISPUTES BETWEEN US

DISPUTE RESOLUTION -- VENUE.  You agree to be subject to the jurisdiction of state or federal courts located in Allegheny County, Pennsylvania.  You agree that any dispute between you and us will be resolved in state or federal courts located in Allegheny County, Pennsylvania to the exclusion of any other potential venue.      

NO CLASS ACTIONS; NO JURY TRIAL.  You agree that you will only sue us as an individual.  You agree that you will not file a class action, or participate in a class action.  You agree that you will not join any claim you may have against us with the claim of any third party.  You waive any right to a trial by jury. 

BINDING ARBITRATION.  You and we agree that at the election of either party, any dispute between us may be sent to binding individual (non-class) arbitration to be administered by the American Arbitration Association (“AAA”).  If, for any reason, AAA is not available, you or we may file our case with any national arbitration company.

STANDARD OF CARE.  You agree that our sole obligation to you is to provide the Services as-is.  You agree that unless we do something that is grossly negligent or an act of willful misconduct in connection with the Services, we will not be liable to you or to any third party. 

LIMITATIONS ON LIABILITY.  If, for any reason, we are judged liable to you, you agree that your recovery will be limited to your actual damages, measured by actual out-of-pocket economic loss.  You agree that you will not ask for any consequential, special, punitive or exemplary damages, or indirect or lost profits.  You agree that even if you request these types of damages, a court or arbitrator cannot award them to you.  You understand and agree that the price of these Services would be significantly higher but for these limitations on liability.  This limitation on liability shall not be construed to apply to any damages or other substantive remedies available via statute.

WE’RE NOT RESPONSIBLE FOR ALL CIRCUMSTANCES.  You also agree that we are not responsible for anything beyond our control.  For example, we are not liable:  for Service interruptions caused by problems with the communications network; for problems caused by any Internet service provider; for your computer or its programs failing; for the acts of criminal attackers, whether in real-time or automated (e.g., viruses); or for errors in information provided to us upon which we reasonably rely.  These are only examples.

VII. ABOUT CHANGES TO THIS AGREEMENT

TERMINATION BY US. We reserve the right to terminate this Agreement, in our sole discretion.  We may terminate this Agreement prior to sending you written notification.  For example, we will terminate the account of any user who threatens or harasses any other user.

AMENDMENTS. We may change the Services and this Agreement at any time, in our sole discretion.  If you have set up an account, we will provide you with notification of changes to the Terms of Use in advance via an account notification.  If you log back into your account after that notification is made, you will be deemed to have accepted the changes to the Terms of Use.

VIII. CONTACT INFORMATION

If you have any questions, comments, or concerns about our Terms of Use, the Services, or our products, in general, you may contact us at:

ppgacit@ppg.com